Privacy Policy
Short Version
We ensure that your data is handled in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and other relevant legislation.
Long Version
In this document, ‘we’ refers to CJ Bouncy Castle Hire and its representatives. ‘You’ refers to visitors to our website and our customers.
Who is responsible for your data?
Our data protection officer and company owner, Chris Jack, is responsible for ensuring your data is stored and processed securely. For any concerns or queries regarding your data, you can contact them on 07455338896.
Why do we process and store your data?
We process and store your data to provide our services as a bouncy castle, inflatable, and party hire company. This includes handling enquiries and orders, which requires us to collect your name, contact details, and IP address. Additionally, we store your details for tax and insurance purposes.
We only collect and process data directly provided by you and necessary to run our business.
Who has access to your data?
Access to your data is managed by our data protection officer. Only authorised staff members and the data protection officer have access to the personal data we store.
We never sell or share your data with third parties for marketing purposes.
Who else might your data be shared with?
Some third-party services we use may store a copy of your data. For example:
- Our website provider (Booking Online Ltd)
- Our email provider (Fastmail)
- Any platforms you use to send us messages, such as social media platforms
We may also share your data if legally required, such as during insurance claims, tax audits, or to prevent fraud.
How long will we keep your data?
We retain your personal details for up to 8 years after you were a customer for tax and insurance reasons. After this period, your data will be anonymised unless you have opted in to receive ongoing communications from us.
How can you see what data we store about you?
You have the right to request details of any data we store about you. We can send this information to the email address you provided when using our services.
Your right to deletion
If you are no longer a customer, we can delete your data unless it is required for tax or insurance purposes. We will comply with deletion requests to the best of our ability.
How can you opt in or out of marketing messages?
You can manage your marketing preferences at any time. Use the link provided at the bottom of our emails or contact us through other means to update your preferences.
How does our website use cookies?
Our website uses cookies to facilitate orders and enhance your experience. These cookies are temporary and do not identify individual visitors.
Third-party services, such as Google Analytics, may also place cookies to monitor website performance. Each third party has its own cookie policy.
How do you make a complaint about our use of your data?
If you have a concern about our handling of your data, you can contact the Information Commissioner’s Office (ICO), the UK’s authority for data protection matters.
We are committed to protecting your privacy and ensuring your experience with CJ Bouncy Castle Hire is secure and worry-free. For further information, please feel free to get in touch.