Terms & Conditions - CJ Bouncy Castle Hire

Please read the following Terms & Conditions carefully before hiring any inflatable equipment from CJ Bouncy Castle Hire. By confirming a booking, you agree to comply with these terms and ensure all equipment is used safely and responsibly.

These Terms & Conditions apply to all inflatable equipment supplied by CJ Bouncy Castle Hire, including bouncy castles, bounce and slide combos, inflatable slides, obstacle courses, inflatable games, disco domes and other inflatable attractions.

1. Bookings & Hire

• All bookings are subject to availability and confirmation by CJ Bouncy Castle Hire.
• Customers must provide accurate booking information, including the event date, location, venue details and any access restrictions.
• The customer is responsible for ensuring the chosen inflatable is suitable for the intended location and participants.
• CJ Bouncy Castle Hire reserves the right to refuse installation where the location or conditions are unsuitable or unsafe.
• Equipment must only be used for its intended purpose and in accordance with the safety instructions provided.

2. Delivery & Installation

• CJ Bouncy Castle Hire will arrange delivery and installation of the hired equipment at the agreed location.
• Customers must ensure suitable access is available for delivery, installation and collection.
• The installation area must be clear of sharp objects, animal waste, debris, garden furniture and other obstructions.
• The ground must be suitable for the equipment and allow it to be safely secured.
• Customers must inform CJ Bouncy Castle Hire of any underground pipes, cables, drains or other services that could be affected by anchoring equipment.
• Once installed, equipment must not be moved, repositioned or altered by the customer.
• CJ Bouncy Castle Hire may refuse installation if the equipment cannot be safely secured or operated.

3. Weather Conditions

Safety is our priority at CJ Bouncy Castle Hire.

• All outdoor inflatable hire is subject to suitable weather conditions.
• CJ Bouncy Castle Hire reserves the right to cancel any booking if weather conditions are considered unsafe, including strong winds, severe weather or other conditions that could affect the safe operation of the equipment.
• If weather conditions are unsafe, CJ Bouncy Castle Hire will cancel the hire and contact the customer to discuss further details.
• Inflatables must not be operated in wind conditions exceeding the manufacturer's permitted limits or applicable safety guidance.
• Customers must stop using the inflatable immediately if weather conditions deteriorate during the hire.
• CJ Bouncy Castle Hire reserves the right to stop or terminate use of the equipment where continuing would present a safety risk.

4. Adult Supervision

The customer is fully responsible for arranging and maintaining suitable adult supervision throughout the hire period.

• All inflatables must be supervised at all times by a responsible adult who understands the safety instructions.
• Children must never be left unattended while using inflatable equipment.
• The supervising adult must ensure participants follow all safety rules and use the equipment appropriately.
• The number of participants must not exceed the permitted capacity of the inflatable.
• Children of significantly different sizes and ages should not use the inflatable together where this creates a safety risk.
• CJ Bouncy Castle Hire does not provide supervision unless this has been expressly agreed as part of a separately arranged service.

5. Inflatable Safety Rules

For the safety of everyone using the equipment, the following rules must be followed:

• Shoes, glasses, jewellery and sharp objects must be removed before entering.
• No food, drinks, chewing gum or sweets are permitted on the inflatable.
• No smoking, vaping or naked flames near the equipment.
• No climbing, sitting or hanging on inflatable walls, netting or safety barriers.
• No rough play, wrestling, pushing, somersaults or dangerous behaviour.
• Participants must follow all age, height, weight and capacity restrictions.
• Slides must be used correctly, feet first, with the exit area kept clear.
• No pets or animals are permitted on the equipment.
• No face paints, glitter, silly string, confetti or other substances that could damage or stain the inflatable.
• Equipment must not be used by anyone under the influence of alcohol or drugs.
• Anyone behaving dangerously must be removed from the inflatable immediately.

6. Customer Responsibilities

The person making the booking is responsible for the hired equipment throughout the hire period and must ensure that:

• The inflatable is supervised and operated safely.
• All safety instructions provided by CJ Bouncy Castle Hire are followed.
• The inflatable remains securely anchored and is not moved or tampered with.
• Blowers, electrical cables and other equipment are kept clear and protected from interference.
• No unauthorised person attempts to dismantle, repair or alter the equipment.
• The inflatable is kept clean and free from prohibited substances.
• Any damage, malfunction or safety concern is reported to CJ Bouncy Castle Hire immediately.

7. Electrical Equipment & Power Supply

• Customers must provide access to a suitable and safe electricity supply where required.
• Electrical cables and blowers must not be moved, disconnected or interfered with during operation.
• Blowers must remain running while the inflatable is in use.
• If the inflatable begins to deflate, all participants must exit immediately and use must stop.
• In the event of a power failure or equipment malfunction, customers must contact CJ Bouncy Castle Hire before attempting to resume use.

8. Damage, Cleaning & Equipment Care

• All equipment must be treated with reasonable care throughout the hire period.
• Customers may be responsible for reasonable repair or cleaning costs where damage or excessive soiling results from misuse, negligence or failure to follow the hire instructions.
• Damage caused by prohibited items such as face paint, glitter, silly string or sharp objects may result in additional charges reflecting the actual costs incurred.
• Any damage must be reported to CJ Bouncy Castle Hire as soon as possible.
• Normal wear and tear arising from appropriate use will not be charged to the customer.

9. Collection Of Equipment

• Equipment must remain accessible for collection at the agreed time.
• Customers must not dismantle, fold, pack away or attempt to transport the equipment themselves.
• All participants must leave the inflatable before collection begins.
• CJ Bouncy Castle Hire will carry out the dismantling and removal of the equipment.

10. Health, Safety & Liability

• CJ Bouncy Castle Hire takes reasonable care to provide equipment that is suitable for hire, properly maintained and safely installed.
• Customers are responsible for ensuring that all participants are appropriately supervised and comply with the safety instructions throughout the hire.
• Customers must immediately stop use if equipment becomes unsafe or develops a fault.
• CJ Bouncy Castle Hire is not responsible for injury, loss or damage caused solely by customer misuse, failure to supervise or failure to follow safety instructions.
• Nothing in these Terms & Conditions excludes or limits CJ Bouncy Castle Hire's liability for death or personal injury caused by its negligence, or any other liability that cannot lawfully be excluded.
• Nothing in these terms affects the customer's statutory consumer rights.

11. Agreement To Terms

By confirming a booking with CJ Bouncy Castle Hire, the customer acknowledges that they have read and understood these Terms & Conditions and agree to follow all applicable safety requirements.

The customer accepts responsibility for ensuring that the inflatable is used correctly, appropriately supervised and cared for throughout the hire period.

CJ Bouncy Castle Hire reserves the right to stop the use of any equipment where safety instructions are not followed or where conditions become unsafe.